Hey, Viking guy (panzerbjrn) wrote,
Hey, Viking guy
panzerbjrn

Suppliers, Oh how I wish I could destroy them

Or at least find a new supplier until our contract with them runs out...

We have been trying to get our ceversheets changed and dear lord, their staff are so goddamned thick it's unbelievable.

I'm not normally rude in e-mails but I finally flipped and wrote this:

Hi $_HelldeskManager,

My main problem has not been the timescales involved with doing the actual work (Although I'm under the impression that it's just a graphic that has to be changed...), but the total lack of communication and inability to understand simple instructions.

I don't consider waiting 6 hours for a response an appropriate wait at all.
Also, when I say that I need *every coversheet changed* I don't see why I have to repeat myself when I'm asked which coversheets needed to be changed. Do my e-mails become garbled and turned into another language by your mailservers or is *every coversheet changed* not clear enough?
I'm sorry if this comes across as a bit harsh, but I really fail to see how this can be mis-understood in any way.

I have attached the e-mail I sent Friday (Oh look, it's now been over two business days and I'm still explaining what needs to be done) for your additional perusal.

Kind Regards,
Lars Petersson


And deeeeep breath...
I feel so much better now.
Tags: werk
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